Fast User switching is available on iPad devices, and can be enabled by a Manager. This pages deals with setup, use and common questions about this feature.
- Paid Medic52 Dispatch account
- Manager level login (to activate the Fast user switching mode)
- WiFi / internet connection (does not work offline)
It is really important to note that this does make it a little bit easier to get to the data so if you are going to use this feature you must have your users understand the issues around data security. This device should be stored in a secure location that is not public. On the device itself you should have two things activated:
- A passkey so that when you open the iPad from sleep you need to type in the pass key to get into the device itself. Change this passkey on a schedule.
- Enable the find my iPhone/iPad feature, so if the device does get lost or stolen you can track it, and remote wipe the data in the worst case scenario
First of all open up the application and log into it using my Manager account.
Once logged in it’s going to download the cases that were already assigned to me and I can start to manage the cases that I have open.
In order to turn on the fast user switching mode we’re going to click the little icon of the person in the top right-hand corner and that’s going to read us the riot act with regards to data privacy and security of this device so read this carefully, and take the necessary precautions.
If this mode will violate your local legislation around security and data protection we advise you do not use it.
Once activated you are presented wiht a list of users in your organisation. We can now very quickly switch between users so in this demo we will take a look at Steve Patroller. You can see that Steve’s got two cases to his name now and when he’s done with the device he can simply close out the application or lock the ipad and the next person that comes along simply click’s the top right-hand corner and then they can go through and login with their own details.
To create a case click the + at the bottom and off you go just like a normal login.
To logout, hit the person icon and then find the Manager user account. From there click the settings icon and Logout.
Q: Do you need to log out of personal device before signing on to iPad in fast user?
A: No you do not. You can safely be logged in to a shared device and your own phone at the same time.
Q: If a case is opened on both personal and iPad devices – what happens?
A: You will end up with two cases, one was started on each device, so that means you then have two. If you start it on one device and want to update it on the second, ensure the dot in the corner is Green on the first device, then open the second device and it will synch into the second device.