How to get Help – Mobile apps

From inside the mobile app home screen, or list of incidents, click on Settings

Home > Settings

Then hit ‘Ask us Anything’

Settings > ask us anything

In the next screen you can start typing in the box at the bottom. When you are ready hit Send.

start a conversation

We will get back to you as quickly as possible.

While you wait you can ask in the forums or search the knowledge base at

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